Web Site Tracking and Reporting
As
a small-business owner, you're not likely to hire a new
employee and then become totally clueless as to whether
that person ever shows up for work.
You're also not likely to take on a new partner without
some way of tracking the revenues, benefits or efficiencies
gained from the relationship.
So why do so many industrial businesses build web sites,
invest in online marketing campaigns and then devote little
or no effort to analyzing the return on their investment?
It's more common than you would ever realize. People are
not taking the time to look at web log files or traffic
trends – even those who spend a lot of money on online
advertising. The reason is because a vast number of small
to medium size industrial businesses are still relatively
new to the web; many have yet to take the next step of
tracking their return on investment (ROI).
However, many other people do look at
the [web site traffic statistics], but have trouble making
sense of the data because of the way it is compiled and
presented.
Internet-savvy industrial businesses know there are easy
to use, easy to understand and affordable web tools
available today to monitor and analyze their site traffic.
ALLSTARS B2B Marketing offers a web-based tool that
monitors your site traffic in real time and can help you
improve the design and efficiency of your Web site.
These same industrial businesses also know that by using
site-traffic analysis tools, they can do a great deal more
than track how many people are coming to their sites. They
can assess their visitors' online behavior (enabling
changes to be made to their Web sites, if necessary), and
evaluate the effectiveness of their online marketing
dollars (enabling them to increase, cut back or re-deploy
their budgets).
If you have a Web site that means more
to you than just a brochure for your business, here are six
ways a web analytics tool can help:
- You can evaluate the
effectiveness of your marketing efforts. If
you're spending a lot on search engine ads and
keywords buys, you
need to see which ones are performing and which aren't.
ALLSTARS B2B Marketing's web tracking analytics
tools let you see which search engines are sending you
traffic as well as the most popular keywords used to
find your site. What if you aren't spending any money
at all on online marketing? A web monitoring tool will
show you the gaps and holes in your search engine
rankings and results, and very likely how you can shore
them up with search engine submissions and/or
keyword buys.
- You need to know where
your traffic is coming from…and why…and what they do
when they get there. Are search engines your
site's biggest source of traffic? Or do you have
little-knowledge but significant on-ramps from other
web sites, perhaps complementary companies who are
potential business partners? Also, are your efforts to
generate new customers and sales leads (such as
newsletter signups) working or not? ALLSTARS B2B
Marketing's web site tracking tool, will provide
Real-time activity reports that display where your
users are coming from, for example, contains a
"referrer" section showing who is sending you traffic -
by specific web page, by domain and by domain type
(such .com, .edu, .gov, etc..). Track the path users
take within your site, which page they enter on, which
pages they visit, and how long they stay.
- You need to know what users like and don't
like about your Web site. ALLSTARS B2B Marketing's web site
tracking tools identify your site's most requested pages, as well as
your most common entry pages and exit pages. By discovering what items
users are downloading, the pages they visit most, and the pages that
need to be improved, will help in converting more traffic into
customers. Knowing what is working well with in your web site will
allow you to optimize your site to provide more traffic. But knowing
your most common exit pages users are abandoning can be just as
beneficial. Where users bail out of your site is important. Maybe
you're losing people because of the content on that particular page and
you need to change the content to something more intriguing or
compelling.
- You need to know about any
defects on your site. Most web monitoring
tools enable you to see the operating systems and
browsers your users have. It should help you to know,
for example, the percentage of your users who have
Macintosh systems (versus Windows) and who use Netscape
browsers (versus Internet Explorer). What's the user
experience using a Mac or Netscape? Beyond that, a tool
such as ALLSTARS B2B Marketing's tracking tool will
enable you to see how many users are attempting to link
to nonexistent or "404" pages. These pages are a bad
reflection, not just on your web site but also on your
business. People may draw conclusions about your
customer service. The more you know about how the user
views your business, the better off you are.
- Find out what keywords are
Driving Traffic to your Web Site. Find out
which search terms are getting you the most qualified
traffic by viewing the top 150
keywords
and phrases that users search to get to your Web Site.
- It's how you'll really get
to know your customers. The Internet - and
all of the technologies associated with it - allow you
to understand your customers and prospects better than
other media and marketing channels. In the online
world, not everybody is going to come to your site to
buy a product or service. But the web allows you to
track where they go and what they do on your site, so
you can make changes to your site based on their
behavior. You've become smarter. You can do that
online.
ALLSTARS B2B Marketing's tracking tools also
can track conversions (sales and trace the steps leading to
conversions in a way no offline medium can). Such tools
have forced people to do different things with their web
sites. They're working harder now on their web sites and
their businesses.
Our web site tracking solution will help ensure your
company is making the most out of its Internet marketing
resources. Armed with detailed information from ALLSTARS
B2B Marketing's tracking tools will enable you to gauge the
effectiveness of your Internet marketing initiatives.
Click here for more information about keeping
track of your Web site visitors, or call:
(281) 829.0223 or information@allstarsb2b.com
Houston, Texas
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